Products & Care
Yes, different outfits require specific bra styles. For everyday wear, basic bras that offer comfort and
support is ideal. For dresses and eveningwear, consider underwired, padded, or non-padded bras.
For backless or low-back outfits, backless strapless bras are most suitable.
Determine your ideal size using our fit guide available at the link: Find Your Fit.
Replace your bra when it no longer fits properly or when the cups or wire are worn out. Typically,
bras should be replaced after approximately 100 washes or 6 months of use due to loss of elasticity.
Hand washing is preferred for longevity, but if machine washing is necessary:
Wash lingerie separately to avoid discoloration.
Hook bras before placing them in the machine.
Use a muslin laundry bag.
Wash on a delicate cycle and remove before the spin cycle.
Orders, Shipping & Returns
Yes, all our prices are inclusive of GST
We provide free shipping throughout india
The dispatch time is 48-72 hrs.
Delivery time ranges between 3-7 days after dispatch depending on where you are located in India.
This time frame might be affected due to public holidays, natural calamities & other unavoidable circumstances.
We will send you an email with a tracking link on your registered email id once your order is dispatched
For reasons including hygiene, we do not accept returned briefs, panties, or shape-wear panties.
1. Simply place unworn, unwashed merchandise with all tags attached in the original packing.
2. Use the butter paper to wrap to secure and protect the products inside.
3. Enclose your invoice inside and place the box back inside the tamper-proof envelope and secure it with a tape.
4. We can arrange for the parcel to be picked up from the address the product was delivered. Call us at +91 7045785815 or write to us at customercare@candyskin.com
5. In case we cannot pick it up, simply courier the parcel to our address.
6. Enclose the courier receipt to get a refund for courier charges.In either case, please also enclose any Candyskin Collectable items or any other free gifts you received with your order.
Exchange requests must be placed within 7 days of receiving the order. Due to reasons including hygiene only bras can be exchanged. Reverse pick up will be arranged as soon as the exchange request is received.
We will take 5 - 7 business days after receiving the returned order to evaluate if the items are eligible for return – i.e., they are unwashed, unworn and in a hygienic condition. If the return is approved, your refund will be processed within the next 5-7 business days. In some cases refunds may take up to 21 buisness days to be processed.
To cancel your order, please email us with your Order ID at customercare@candyskin.com or call us on +91 7045785815 between Monday to Friday from 10 am to 5 pm and Saturday from 10 am to 4 pm
If you cancel an order before its shipped and you have already paid for it, 5% convenience charge will be levied and the rest of the amount will be refunded to your payment method.
In case you cancel the order after it is shipped 5% conveniece charge on the amount + shipping charges on actuals shall be deducted as all our prices include shipping.