To place the Exchange Request or the Return Request, please enter below the Phone Number or E-Mail Address with which you placed the order and the Order Number.
Exchange or return steps:
- Fill in the fields above to open the Application.
- Follow the steps to complete the Application.
- You will receive an email confirmation when the Request is completed.
- Click here to read our return and exchange policy.
Is there a cost for exchange or return?
- At Candyskin, we have a very easy & hassle-free return and exchange policy.
- In addition, we will take care of picking up the package and send a courier to you.
- The courier will contact you before it reaches the address, you just need to have the package ready, in order to deliver it.