To place the Exchange Request or the Return Request, please enter below the Phone Number or E-Mail Address with which you placed the order and the Order Number. 

Exchange or return steps:

  • Fill in the fields above to open the Application.
  • Follow the steps to complete the Application.
  • You will receive an email confirmation when the Request is completed.
  • Click here to read our return and exchange policy.

Is there a cost for exchange or return?

  • At Candyskin, we have a very easy & hassle-free return and exchange policy.
  • In addition, we will take care of picking up the package and send a courier to you.
  • The courier will contact you before it reaches the address, you just need to have the package ready, in order to deliver it.